Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sunwhitebcn.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Small data files that are placed on your device or computer and often include an anonymous unique identifier.
    For more information about cookies and how to disable them, visit www.allaboutcookies.org.

    Examples of cookies used on our Site include:

    • _session_id: Unique session token that allows Shopify to store session information (referrer, landing page, etc.).

    • _shopify_visit: No data retained; persists for 30 minutes from the last visit; used for internal analytics.

    • _shopify_uniq: Counts the number of visits by a single customer; expires at midnight following the visit.

    • cart: Unique token that stores cart contents for up to 2 weeks.

    • secure_session_id: Unique session identifier.

    • storefront_digest: Used to verify access to a password-protected store.

  • Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name

  • Billing address and shipping address

  • Payment information (including credit card numbers and other accepted payment methods)

  • Email address

  • Phone number

This is referred to as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen orders for potential risk or fraud; and

  • When consistent with the preferences you have shared, provide you with information or advertising relating to our products or services.

We use Device Information to help us:

  • Identify potential risk and fraud (in particular, your IP address);

  • Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site); and

  • Assess the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above.

  • We use Shopify to power our online store.
    You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • We use Google Analytics to help us understand how our customers use the Site.
    You can read more about how Google uses your Personal Information here: Google Privacy Policy.
    You can also opt out of Google Analytics here: Opt-Out Link.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through these links:

You may also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal:
http://optout.aboutads.info/

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track (DNT) signal from your browser.

6. Your Rights (for European Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the Personal Information we hold about you;

  • Request that your Personal Information be corrected, updated, or deleted.

If you wish to exercise these rights, please contact us using the details below.

We process your information to fulfill contracts we might have with you (for example, if you make a purchase through the Site) or to pursue our legitimate business interests as outlined above.
Please note that your information may be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We encourage you to review this page regularly to stay informed of any updates.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

📩 info@sunwhitebcn.com